Privacy policy

Privacy Policy — Zzzoria

At Zzzoria, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

By accessing or using our website, you agree to the practices described in this policy.

1. Who We Are

Zzzoria is an online retail brand operating internationally.

If you have any questions or concerns regarding this Privacy Policy or how your personal data is handled, you may contact us at:

Email: contact@zzzoria.com

2. Information We Collect

We may collect the following categories of personal information:

a. Information you provide directly:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number (if provided)

  • Payment details (processed securely by third-party payment providers; we do not store full payment information)

b. Information collected automatically:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on our website

  • Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use your personal data to:

  • Process and fulfil orders

  • Send order confirmations and delivery updates

  • Provide customer support

  • Improve our website, products, and services

  • Prevent fraud and maintain website security

  • Send promotional or marketing communications (only if you have opted in)

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds, where applicable:

  • Performance of a contract: to fulfil orders and provide requested services

  • Legitimate business interests: such as improving our services, ensuring security, and preventing fraud

  • Consent: for marketing communications or non-essential cookies

  • Legal obligations: where required by applicable laws or regulations

5. Sharing Your Information

We may share your data with trusted third parties necessary to operate our business, including:

  • Payment processors 

  • Shipping and logistics partners

  • Customer support platforms

  • Website hosting and IT service providers

All third parties are required to process your data securely and in accordance with applicable data protection laws.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyse traffic and usage patterns

  • Personalise your browsing experience

You may control or disable cookies through your browser settings at any time. For more details, please refer to our separate Cookie Policy, if applicable.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including:

  • Order and transaction records: retained as required for accounting, tax, and legal obligations

  • Marketing data: retained until you unsubscribe or request deletion

When data is no longer required, it is securely deleted or anonymised.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict certain types of data processing

  • Withdraw consent at any time (where processing is based on consent)

  • Request data portability, where applicable

To exercise any of these rights, please contact us at contact@zzzoria.com. We may need to verify your identity before fulfilling your request.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data, including:

  • Secure encrypted connections (HTTPS)

  • Trusted third-party payment gateways

  • Limited access to sensitive information

While we strive to protect your data, no system can be guaranteed to be 100% secure.

10. International Data Transfers

As we operate globally, your personal data may be transferred to and processed in countries outside your own.

Where such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements.
Any updates will be posted on this page, and the revised version will apply from the date of publication.

12. Contact Information

For any privacy-related questions, concerns, or data requests, please contact:

Zzzoria – Privacy & Data Protection
Email: contact@zzzoria.com

Thank you for trusting Zzzoria. Your privacy matters to us, wherever you are in the world.